Delivery Accountability Canada shield Delivery Accountability Canada Evidence · Consumer Rights · Action
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Evidence. Consumer rights. Accountable action.

Delivery Accountability Canada is building a structured place for Canadians to document delivery-service problems, preserve evidence, understand the record and follow what happens next.

DocumentPreserveUnderstandAct
Independent and citizen-led.DAC is not a law firm, government regulator or compensation program. We are building practical consumer reporting and follow-through tools focused on clear records and responsible next steps.
Ian Byng-Jewett, Main Project Member of Delivery Accountability Canada
Main Project Member

Ian Byng-Jewett

Ian is leading the direction and development of Delivery Accountability Canada as an independent citizen-led project. His focus is building practical tools that help Canadians document delivery-service problems, preserve evidence, understand available options and follow accountable action.

DAC is being built with clear boundaries: evidence before assumptions, human responsibility for consequential decisions, and no pay-to-prioritize treatment.