Official DAC websitedeliveryaccountability.ca
02Consumer & Community
DAC National Network

Consumer Advocates

Bring frontline consumer experience into the system.

Consumer advocates and community organizations often see the same unresolved problems long before they become visible at scale. DAC wants those perspectives represented in its development.

Who we want to hear from

Relevant perspectives include:

  • Consumer-rights advocates
  • Nonprofit organizations
  • Community advocates
  • Public-interest organizations
  • Consumer educators
  • Dispute-resolution professionals
Questions that matter

What DAC wants to understand.

  1. 01

    Where do consumers repeatedly get stuck?

  2. 02

    Which complaint pathways are difficult to navigate?

  3. 03

    What information do consumers need before escalating?

  4. 04

    Which communities experience disproportionate impacts?

Participation model

A relationship first. Permissions separately.

DAC does not equate professional identity with access. Approved members receive only the Network capabilities appropriate to the relationship and specific DAC engagements.

01

Connect

Submit a professional application or the sector-specific contact pathway.

02

Review

DAC screens the relationship and requests additional information where necessary.

03

Verify

Credentials, identity or organizational information may be checked where appropriate.

04

Engage

Approved participants receive controlled Network Hub access and explicit assignments.

Participation boundary

DAC is developing a documentation and accountability initiative, not a replacement for existing consumer agencies or regulators.

Next step

Apply to Join the DAC Network

Applications are reviewed before any Network profile or portal invitation is created.

Apply to Join the DAC Network